HSG Business Card

Hotel Services Group, LLC

The HSG leadership team has been through the trenches in the hotel business. From Limited Service to Full Service, Mid-Scale to Spa/Resorts. We’ve mixed drinks, flipped mattresses, made beds, served breakfast, won awards, undergone PiPs, built hotels, bought and sold them. We all have our strengths, and we work collaboratively to achieve our goals. We cut as much red tape as we can and keep all communications relevant. We’re the ones who always wanted it done right, yet willing to accept responsibility when something fell through; always moving forward with a lesson learned.

OUR VISION: Where are we going?
To be the premier hospitality management company.

OUR MISSION: What will get us there?
To lead a team of outstanding hospitality professionals by providing resources and training that develop a culture of clear communication, accountability, and expectations that yield maximum guest satisfaction, employee engagement, and investor returns.

OPERATING VALUES: How will we get there?

  • Excellence – We strive to exceed the highest standards in all we say and do.
  • Integrity – We hold ourselves to unwavering honesty, reliability, and ethical principles.
  • Teamwork –  Together we can achieve more. We work with our colleagues to identify and implement the best path to success.
  • Loyalty – We build quality, long-lasting relationships with each of our guests, team members, hotels, and owners.
  • Community – We cultivate a family atmosphere by fellowship with our teams and the communities in which we live and operate.
  • Diversity- We celebrate the differences among us as strengths that contribute to a healthy workplace.